Customer Service Operation to Bring 600 Jobs to Ft. Monroe

Liberty-Source PBC, a business process outsourcer, will invest $1.6 million to locate a customer service facility at the former Fort Monroe in Hampton, Va., that will create 596 jobs, Virginia Gov. Terry McAuliffe (D) announced last month.

The company, which will provide finance, accounting, human resources, customer care and additional support services for its clients, employs a business model that uniquely relies on military spouses, according to a press release from the governor’s office.

“The company’s delivery model is centered on employing staff from the U.S. military community, and Fort Monroe and the City of Hampton have a long and storied military history,” McAuliffe said.

McAuliffe approved a $300,000 grant from the Governor’s Opportunity Fund to assist Hampton with the project.

Glenn Oder, executive director of the Fort Monroe Authority, similarly hailed the news. “The company’s hiring of military veterans and family members of our active duty service men and women is admirable. That makes it even more meaningful that they can call Fort Monroe home,” Oder said.

Dan Cohen
Dan Cohen
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